The Cleaning Process
The cleaning process begins with a thorough dusting of the rug to remove all particulate matter in the rug before its soap and water wash. If need be, the rug is spot cleaned with dry cleaning fluid. Then the rug gets a thorough shampoo and rinse on both sides. The equipment used includes a high velocity spinning machine, a power hose and an extracting machine to completely remove the dirty wash water. A second rinse along with a second extraction of all excess water completes the initial cleaning. The rug is hung to dry in a temperature and humidity controlled dry room.
Once the rug is dry, the fringe is cleaned separately and later groomed and trimmed.
In the final process the rug is vacuumed front and back another 2-6 times to remove any dry soil and short staple wool that may remain after the wet wash.
My rug is dirty…should I call the steam cleaning guy?
Does my oriental rug need to be professionally cleaned? How often?
A rug in the front foyer or the kitchen, subject to gritty dirt or ambient cooking oils, should be cleaned at least once a year. The rug in the little used second floor guest bedroom requires much less frequent professional attentions.
What should I do if something spills on my rug?
Treat all spills promptly. For most common everyday spills, such as black coffee, wine, mid and milk, start by blotting up excess moisture until the area feels almost dry. Mix one capful of shampoo or dishwashing liquid with 12 ounces of cool to lukewarm tap water. There is no need to use club soda.) Apply to the stain. Gently lather and blot again. Rinse until the suds are gone and blot again. Prop up the damp area so air reaches both sides for quick drying. Before cleaning up mud, allow it to dry and then vacuum.
Use ammonia instead of shampoo for cleaning fresh urine stains. For urine stains more than 2-3 days old, do not use ammonia as the cleaning agent. Use shampoo as above and DO USE a dilute solution of one part white vinegar to six parts water for the final rinse. We are simply applying the chemistry of PH values to this exercise....and since urine ultimately converts to ammonia on its own...it stands to reason that adding more ammonia to an old stain is counterproductive.
Most food and animal stains can be cleaned with a simple soap and water mixture. Use lukewarm water on sugar based stains (ice cream, cough syrup, coffee with sugar). Use solvents, not soap on oil based stains, such as shoe polish and WD40. Cover wax spills with brown paper and apply a hot iron. The wax will transfer from the rug onto the paper.